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The Learning Conference 2003

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Presentation Details


Education and Training in the Hospitality Industry: Re-defining boundaries.

Gerald A Shortland-Webb, Megan A Revitt.

The aim of this paper is to outline recent changes in education and training in the hospitality industry. An increase in student enrolment and growing demand in this area over the past decade continue to generate interest in the delivery and research of relevant study programs. As the hospitality industry grows, appropriate education plays an increasingly significant role in professional support to the industry and its managers.

One of hospitality’s major obstacles is its perceived reputation as being a vocational field. Overcoming the vocational / liberal university divide has been the focus of much debate over recent years and it is the intent of this paper to suggest that hospitality industry management education holds a viable place in university study.

A comprehensive literature review was conducted focusing on the changes in hospitality industry management education over recent years, and this was supported by Australian case study analysis.

The research, which is ongoing, aims to contribute to the development of hospitality industry management education as an accepted academic discipline during a time when educational boundaries are changing.


Gerald A Shortland-Webb  (Australia)
Senior Lecturer
School of Management Curtin Business School
Curtin University of Technology

Gerry Shortland-Webb is active in the management and delivery of Tourism Management and Administrative Management study programs both on and offshore. His research interests centre on the areas of services, administrative and tourism management, and the use of Information and Communication Technology (ICT) and online applications in the delivery of educational programs.

Megan A Revitt  (Australia)
PhD Candidate
School of Education Division of Social Sciences, Humanites and Education
Murdoch University

Megan Revitt is a PhD candidate in the School of Education at Murdoch University. Her research interests are eclectic and include workplace learning, social capital, tourism management and the sociology of tourism.

  • · Hospitality industry management
  • · Vocational education
  • · Liberal education

(30 min Conference Paper, English)